Give your sales team access on the go
product availability variations, and shipping timeframes, you can easily reference your Sage ERP X3 sales app for real-time answers. Customers appreciate a salesperson who knows his stuff, and it can go a long way toward setting you apart from your competitors. At any time, from any place, you can see customer purchasing history, payment history, invoice status, and other valuable data to help you make recommendations best for you and your customer.
Exceed your customers’ expectations
With a responsive ERP system, you can impress customers in unexpected ways. When a customer calls the main office to request an update on an order, anyone who answers the phone can provide accurate information in real time, trigger a new workflow based on the customer request, and send a notification to the account manager.
And if a prospect calls the main office to request a quote? Whoever answers can see who works in the area and send a notification to his or her device. You are able earn that prospect’s business because you got someone there quickly, which made it easier to do business with you. Prospects love to hear, “Someone will be right over.” The right tool makes it possible to impress prospects from the start
Sage ERP X3 Sales App is designed for manufacturers, distributors, and retailers who are looking to:
- Improve responsiveness and effectiveness of field sales reps when responding to customers and prospects by providing timely information on an iPad.
- Empower field sales reps to act on all sales opportunities with self-service access to inventory availability, tools to create sales quotes, and the ability to execute orders in real time.
- Equip field sales reps who are on the road with an easily accessed view of their sales analysis, lead generation prospects, and customer appointments—keepingthem in the know about the latest customer sales history
Respond, where you used to react
One of most powerful and well-known benefits of a first-class ERP system is that it brings together all areas of your business and lets you see exactly what is happening. A highly usable solution like Sage ERP X3 version 7 takes that further by allowing you to access the full power of the system from any browser on any device. That means you can set alerts and notifications to keep everyone aware of changes and anomalies. Circumstances that would have once blind-sighted you (for example, a lapse in quality control) can be identified as they happen. If you have a quality issue and need to trace it to its source, you can do so with Sage ERP X3 version 7 and take action before you receive calls from customers complaining about it.
Meet your customers complex demands
Some of your biggest opportunities may appear unexpectedly. Are you prepared to rise to meet them? With an agile solution like Sage ERP X3 version 7, you can scale users, transaction processing, and invoicing to quickly accommodate complex customer demands.
Just three months after Satellite Industries (one of the largest portable sanitation suppliers) implemented Sage ERP X3, Hurricane Katrina struck, spiking demand for the company’s products. Despite the massive influx, it successfully handled the equivalent of six months of business in just 30 days. “We would not have been able to accomplish this using our previous [ERP] system,” admitted John Babcock, vice president, “Sage ERP X3 is a highly efficient system that facilitates our ability to do a large volume of business with a very lean staff.”